Chalet Castor Information Folder

WELCOME

Dear Guests,

We extend a warm and particular welcome to you in your new home at

Chalet Castor

We hope that your trip wasn’t too arduous; in any event you can relax now and ease into your holiday. Your Resort Assistant and indeed the entire Mountain Exposure team are here to help render your stay as enjoyable as possible.

We provide a full concierge service, so should you need anything, please don’t hesitate to get in touch with us – you will find a sheet with our phone numbers in this folder. We shall in any case be in regular touch with you.

‚Overleaf‘ you will find a summary of the key points related to your chalet, your stay, our services and more comprehensive information about all things Zermatt. Your Resort Assistant can provide further assistance, should require it, about how everything works.

On behalf of the entire Mountain Exposure team, I wish you an idyllic holiday. Everyone is here to help you make the most of it. Should there be anything you require, please don’t hesitate to ask – we will always do our best.

 

Donald Scott

FOUNDING PARTNER AND DIRECTOR

1.1 Key Information

1.2 Additional Information for Self-Catered Stays

1.3 Additional Information for Catered / B&B Stays

1.4 Waste Disposal & Recycling

1.5 Contact Details

1.6 TV Channels

1.7 Wellness

1.8 Fire Directive

1.9 Extra Services & Prices

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1.1 Key Information

CHECK-IN
If you have not checked-in online already, please do so when you arrive at the chalet. It is a legal requirement in Switzerland to register your details and that of all your fellow travelers. Please fill in the form now.

WATER
Zermatt water is very pure, it comes directly from 80 fresh water springs situated in the high mountains around us. Because of the altitude and dry air, one becomes dehydrated very quickly, which is why we recommend that you drink more water than usual. Would you like a glass now?

SHOES
It is customary in the mountains to always remove outdoor footwear in the hall of the chalet. Snow melting from shoe soles leaves large puddles and salt stains the floors. We provide slippers and you can of course wear your indoor shoes. Please always leave ski boots in the ski room or at your rental shop.

SMOKING
Please bear in mind that the chalet is non-smoking indoors, however you are welcome to use the balconies.

SWISS HOUSE RULES
We kindly ask you to abide by the house rules which apply in all Swiss accommodation. The main one is to not disturb your neighbours after 22:00. Since your chalet has an outdoor jacuzzi, we would ask that you to be quiet if you use it after 22:00.

HEATING
Most rooms have an individual temperature control dial, where you can set the heating to your desired temperature. In some cases where the underfloor heating is electric, this will automatically be turned down during peak consumption hours in the afternoon. This is an energy saving measure controlled by the locality.

VENTILATION
Most windows have a tilting mechanism, which enables them to remain partially opened; a very useful feature if you like a bit of fresh air at night.

CHECK-OUT
On the day you leave (sad thought!), we kindly ask you to be ready for departure by 10:00. Your Resort Assistant will assist with booking a taxi and help you with your luggage.

KEYS
Please ensure that you return all the chalet keys and key cards upon departure. Most of these are security coded and replacing one can cost 100 Chf and take two weeks.

TIPS
These are of course entirely at your discretion; if you feel that the service your team has provided deserves recognition, it would most certainly be a welcome gesture.

FEEDBACK
We are continuously trying to improve our service and our product, and your feedback is invaluable. We would greatly appreciate it if you would find the time to fill the online feedback form.

YOUR RESORT ASSISTANT OR CHALET TEAM are here to help. Please do not hesitate to ask if you have any particular requirements, we will do our best to assist you.

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1.2 Additional Information for Self-Catered Stays

GARBAGE DISPOSAL
Please note that Zermatt has a system whereby the garbage collection charge is included in the price of the disposable garbage bag (bin liner). In the standard 35 litre size these bags cost 2.60 Chf each, are orange in colour, and can be purchased individually at the cash tills of the main supermarkets; Migros, Coop and Denner.
It is an offence to use any other kind of bag and doing so would make you liable for a fine! For self-catered guests, we have provided you with a starter bag. If you run out please purchase supplementary ones at the supermarket.
There will be a rubbish and recycling collection point with containers near your chalet, which your Resort Assistant can point out to you. Please take your garbage bags there. Glass bottles and paper / cardboard can be recycled in the special containers (please see section 1.4 for more information).

NESPRESSO COFFEE MACHINE
You can get compatible capsules in all supermarkets, just look out for the ‘Compatible with Nespresso’ label.

BREAD DELIVERY
In winter, if you have requested the morning bakery delivery please discuss the details with your Resort Assistant.

EXTRACTOR FAN
Running the extractor fan above the cooker and having the fireplace lit at the same time can result in a smoky room, this is because the window sealing is very effective. Whenever you use the extractor fan you need to open a window slightly. Most windows have a tilting mechanism which enables them to remain partially open.

DISHWASHER
Only use powder or cubes, absolutely no liquids please.

FIREPLACE
You will find a supply of firewood and firelighters. If you light a fire, never leave it unattended!

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1.3 Additional Information for Catered / B&B Stays

BREAKFAST
A full cooked breakfast is served at table whenever suits you between 8:00 and 10:00 in the morning. Should you wish to rise later, we will be glad to leave a continental breakfast out for you.
On the chalet staff’s days off cold continental breakfast will be prepared the night before and left in the fridge for you.

HOUSEKEEPING
Our dedicated housekeeping team will be in your chalet in the morning, at the mutually agreed time, to clean the chalet. In the middle of your stay this will also include a full change of linen and towels.

AFTERNOON TEA (for Catered bookings only)
Cake and tea will be ready for you upon your return from skiing at 17:00.

DINNER (for Catered bookings only)
Champagne and a selection of canapés to welcome you on the day of your arrival. Every evening white and red wine pair is served, please see our wine list for more details. Should you require à la carte wines please give us a day’s notice. If you have not already had a menu consultation, your chef will be glad to discuss your likes and dislikes and any allergies. If you would like simpler, or earlier suppers for children we will be glad to oblige. If you would like a TV supper with all the family we can do that too.
On the chalet staff’s days off your Chalet Host will book you one of the great restaurants in Zermatt to eat out.

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1.4 Waste Disposal & Recycling

Please note that Zermatt has a system whereby the garbage collection charge is included in the price of the disposable garbage bag (bin liner). In the standard 35 litre size these bags cost 2.60 Chf each, are orange in colour, and can be purchased individually at the cash tills of the main supermarkets; Migros, Coop and Denner.

It is an offence to use any other kind of bag and doing so would make you liable for a fine! For self-catered guests, we have provided you with a starter bag. If you run out please purchase supplementary ones at the supermarket.

There will be a waste and recycling disposal point with containers near your chalet, which your Resort Assistant can point out to you.

Please take your rubbish bags and recyclable material to these points to be disposed. These include:

Household Waste	Glass	Carton	Paper
Aluminimum	Tinplate/Steel packaging	PET drink bottles*
–
*please note that PET drink bottles can mainly be recycled at the Supermarkets, Coop, Migros and Denner. For more details please see here)

Below you can see the closest waste disposal points to Chalet Castor, which are on the main street, turning right as you come out of the tunnel.

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1.5 Contact Details

Come and visit us in our office which is located just past the main church square on the right, on the way toward the Matterhorn along the Oberdorfstrasse
(currently open Mon – Sun, 09:00 to 18:00).

SCHÄLPMATTGASSE 14 , ZERMATT 3920
Office : (+41) 27 967 43 53

USEFUL TELEPHONE NUMBERS

OFFICE:	After 20:00 emergency only	+41 (0) 27 967 43 53
Bronagh Henning	Resort Manager	+41 (0) 79 486 45 49
Ecaterina Amanaloaei	Front Office and Guest Services Assistant	+41 (0) 79 486 45 02
Stefan Amanaloaei	Resort Assistant	+41 (0) 79 897 22 24

ELECTRO TAXIS
Taxi 24	+41 (0) 27 967 15 15	Taxi Christophe	+41 (0) 27 967 23 23
Taxi Bolero	+41 (0) 27 967 60 60	Taxi Firefly	+41 (0) 79 220 43 44
Taxi Schaller	+41 (0) 27 967 12 12	Taxi Maliki Zermatt	+41 (0) 27 967 33 33

TOURIST OFFICE		+41 (0) 27 967 01 01
MOUNTAIN RESCUE SERVICES		+41 (0) 27 967 15 15
POLICE		117
FIRE DEPARTMENT		118
EMERGENCY / RESCUE SERVICE		144

DOCTORS
There are five doctor’s practices in Zermatt, consultations are by appointment. One practice is always on duty on a rotating basis for emergencies. Please note that Zermatt doctors do not do house visits.
Dr. med. D. Stoessel	Bahnhofstrasse 50 / Seilerhausarea (in the main street, in the arcade leading to the post office)	Tel. +41 27 967 79 79
Dr. med. E. Julen	Bachstrasse 72 / Haus Magnolia	Tel. +41 27 967 67 17
Dr. J. Bieler-Hischier	Getwingstrasse 30 / Haus Pasadena	Tel. +41 27 967 44 77
und Dr. M. Cristiano
Dr. med. Ch. Bannwart	Bahnhofplatz 6 / Haus Viktoria B	Tel. +41 27 967 11 88
Dr. med. P. Brönnimann	Schluhmattstrasse 15 / Haus Monazit	Tel. +41 27 967 19 16

DENTIST
Zahnärzte Zermatt	Bahnhofplatz 58 / Haus Turuwang (This practise has an emergency service every day between 8:00 and 18:00, call for an appointment)	Tel. +41 27 967 8088

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1.6 TV Channels

In your chalet you have TV cable channels in different languages provided by Valaiscom. Please see below the list of the free channels available on your TV.
Please note that several channels show films and serials in dual language, which means that if the original is in English you can usually (but not always) see it in English.
There is a button on your remote marked either I/II , A/B or Channel Info which should enable you to switch. On some TV’s you may need to navigate through the main menu. Dual language channels are marked DL in the list below.
If a channel shows as scrambled on your TV, is because this a premium paid add-on service not available on your TV.

No	Channel	Name	Language	No	Channel	Name	Language
1		SRF 1 HD	deutsch (DL)	301		BBC One HD	english
2		SRF zwei HD	deutsch (DL)	302		BBC Two HD	english
3		SRF info HD	deutsch (DL)	303		BBC CBBC HD	english
4		MySports Preview HD	deutsch	304		BBC Four HD /BBC CBeebies HD	english
5		Kanal9 HD	deutsch	306		itv HD	english
6		rro tv	deutsch	307		itv 2	english
7		TV Oberwallis HD	deutsch	311		Channel 4 HD	english
9		3+ HD	deutsch	312		Film 4	english
10		4+ HD	deutsch	319		CBS Reality	english
11		5+ HD	deutsch	320		BBC News HD	english
12		6+ HD	deutsch	321		BBC World News HD	english
13		S1 HD	deutsch	323		CNN International HD	english
14		TV24 HD	deutsch	324		CNBC Europe HD	english
15		Puls 8 HD	deutsch	325		Bloomberg TV	english
16		Star TV HD	deutsch	336		Fashion TV HD	english
18		Swiss1 HD	deutsch
19		TV25 HD	deutsch	351		RSI LA 1 HD	italiano (DL)
20		TeleZüri	deutsch	352		RSI LA 2 HD	italiano (DL)
21		Das Erste HD	deutsch	353		Rai 1 HD	italiano
22		ZDF HD	deutsch	354		Rai 2 HD	italiano
23		ORF 1 HD	deutsch	359		La 7 HD	italiano
24		ORF 2 HD	deutsch	380		Rai Storia	italiano
25		RTL	deutsch	381		Rai News	italiano
26		SAT1	deutsch	383		Rai Sport + HD	italiano
27		ProSieben	deutsch	384		SuperTennis HD	italiano
28		VOX	deutsch	395		Rai Scuola	italiano
29		RTL Zwei	deutsch	396		Rai Gulp	italiano
30		Kabel Eins	deutsch
31		SWR BW HD	deutsch	401		RTS un HD	francais (DL)
32		BR Süd HD	deutsch	402		RTS deux HD	francais (DL)
33		WDR Köln HD	deutsch	403		TF1 HD	francais
34		hr-fernsehen HD	deutsch	404		France 2 HD	francais
35		MDR S-Anhalt HD	deutsch	405		France 3 HD	francais
36		rbb Berlin HD	deutsch	406		France 4 HD	francais
37		NDR FS NDS HD	deutsch	407		France 5 HD	francais
38		3sat HD	deutsch	408		TV5 Monde Europe	francais
39		arte HD	deutsch	409		M6 HD	francais
43		DMAX HD	deutsch	417		C Star HD	francais
44		Nitro HD	deutsch	419		W9 HD	francais
45		7MAXX	deutsch	430		France 24 HD	francais
46		Doku	deutsch
48		RTLplus	deutsch	440		TVE Internacional	español
49		SAT.1 Gold HD	deutsch	441		Canal 24 horas	español
50		Sixx HD	deutsch	446		Andalucia TV	español
51		TLC HD	deutsch	447		TV de Galicia Europa	español
54		auftanken.TV	deutsch	448		Extremadura	español
55		Channel 55	deutsch
56		Servus TV CH HD	deutsch	460		RTPi	português
61		Comedy Central HD	deutsch	465		Record Int. HD	português
62		MTV CH HD	deutsch
63		Nick CH HD	deutsch	480		BVN TV	nederlands
64		Super RTL	deutsch	491		TV Polonia	polsku
65		Disney Channel	deutsch	502		Slovenija 2	slovensko
66		KiKA HD	deutsch	504		HRT TV1	bosanski
68		ONE HD	deutsch	511		RTS SVET	српски
69		zdf_neo HD	deutsch	531		RTK1 Sat alb	shqip
70		ZDFinfo HD	deutsch	540		RTR Planeta	русский
71		ORF 2 Europe	deutsch	541		1TVRUS Europe	русский
72		ORF III HD	deutsch	548		ERT world	ελληνικά
73		ARD-alpha HD	deutsch	551		TRT 1 HD	türkçe
74		PHOENIX HD	deutsch	595		CGTN chi	中文
76		tagesschau24 HD	deutsch	596		CCTV 4 Int.	中文
77		N-TV	deutsch
78		Welt HD	deutsch
79		euronews HD	deutsch
80		wetter.tv HD	deutsch
81		Tele Bärn HD	deutsch
82		Tele Bielingue HD	deutsch / francais
83		TeleBasel HD	deutsch
84		Tele M1 HD	deutsch
85		Tele 1 HD	deutsch
86		Tele Z HD	deutsch
87		Tele Top HD	deutsch
88		SHf HD	deutsch
89		Tele D HD	deutsch
90		TVO HD	deutsch
91		SüdostCH	deutsch
98		Schweiz5	deutsch
115		Tele 5	deutsch
121		ATV HD	deutsch
124		Anixe HD Serie	deutsch
129		ZeeOne HD	deutsch
133		Welt der Wunder	deutsch
134		HGTV	deutsch
152		K-TV	deutsch
153		Bibel TV HD	deutsch
161		Alpen-Welle TV HD	deutsch
163		Melodie TV	deutsch
201		MySports One HD	deutsch
211		Eurosport 1	deutsch
212		sport1 HD	deutsch
214		Sky Sports News HD	deutsch
229		Zoom HD	deutsch

 

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1.7 Wellness

In Chalet Castor you have your private Jacuzzi on the terrace. Here are some simple instructions how to operate it.

JACUZZI OPERATION

Please have a shower before using the Jacuzzi. This will help the water stay clean during your stay.
To uncover the jacuzzi, fold the cover from right to left over the metal bar that is in the middle. Pull the diagonal bar backwards so the cover slides and sits folded behind the jacuzzi.
The various settings have been adjusted for the season and you do not have to worry about them.

Under normal operation the display alternates between the time and the water temperature.

Press the button once, or twice, for different speed water/air jets. Press it a third time to switch the jets off.

If the water is cold, the jets are not working, or any of the following symbols (CLE, HL, FLO, H2O) come up on the display, please inform a member of the MX team.

Once you are finished please turn off the jets and replace the cover. Reverse the procedure above to slide the cover over the jacuzzi and unfold it to cover it. The cover should always be on when the jacuzzi is not in use.

N.B. Please note that while the Jacuzzi is being used with the cover removed, the water temperature will drop (especially in winter). To warm up again you have to come out, put the cover back on and let the water warm up again.

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1.8 Fire Directive

The following information is given to help make your stay in this accommodation as safe as possible:

FIRE EQUIPMENT

This is located as follows:

• Fire extinguisher: In the Utility Room behind the door
• Fire Blanket: In the Kitchen

 

EXITS

As soon as possible after your arrival, please note all the exits and exit routes that could be used in an emergency. If you are in any doubt, please refer to a member of our staff.

FIRE PRECAUTIONS

• Do not smoke inside the chalet. Only use the balcony.
• Do not leave clothing to dry unattended near an open fire or hot stove/radiator.
• If you are the last person to retire, please:
  • Unplug all electrical appliances
  • Put out fire or ensure that it is properly guarded.
  • Close all doors

 

ACTIONS IN THE EVENT OF A FIRE

• Raise the alarm; shout FIRE repeatedly to warn the other occupants of the building.
• If you are not in immediate danger, try to extinguish the fire.
• Call the fire brigade (Feuerwehr). Tel No: 118
• Your location is Zermatt, Chalet Castor, Lauberweg 90.
• Evacuate the building, closing all doors behind you.
• Do not re-enter the building for any reason.
• Report to the designated assembly area (field by the bottom of the external metal staircase).
• Carry out a head count and make sure that everyone is present.
• Notify the company staff that you are safe.
• Wait for the fire brigade and provide all necessary information.

 

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1.9 Extra Services & Prices

HOUSEKEEPING SERVICES PER DAY
	CLEANING ONLY	CLEANING & TOWELS	CLEANING TOWELS & LINEN
1 bedroom property	80.- CHF	110.- CHF	140.- CHF
2 bedroom property	100.- CHF	160.- CHF	220.- CHF
3 bedroom property	150.- CHF	240.- CHF	330.- CHF
4 bedroom property	200.- CHF	320.- CHF	440.- CHF
5 bedroom property	250.- CHF	400.- CHF	550.- CHF

EXTRA LINEN & TOWELS
Towel set	15.- CHF per person
Bath Robe	10.- CHF per person		delivery only
Linen Set	15.- CHF per person
Towels & Linen set	30.- CHF per person

LAUNDRY SERVICE (WASHED AND IRONED)
Up to 4.5 kgs	24.- CHF	Service fee*: 25.- CHF
4.5 up to 6 kgs	30.- CHF	Service fee:* 25.- CHF
		(*no service fee for catered chalets)

SHOPPING SERVICE
Cost of shopping plus Service fee*;	15% of the bill (min 25.- CHF)	(*no service fee for catered chalets)

EXTRA FIREWOOD
20.- CHF per box	(self-catered chalets only)

BABYSITTING / NANNY SERVICE

35.- CHF per hour (Reduced prices for daily or weekly bookings, please ask.)

MASSAGE TREATMENT IN THE CHALET

from 100.- CHF for 30 mins (please ask your Concierge for further information.)

OTHER SERVICES

For any other service booked and invoiced through Mountain Exposure a service fee may apply.

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2.1 Zermatt Village Guide

2.2 Zermatt Restaurant Guide

2.3 Some of our Favourite Places

2.4 History of Zermatt

2.5 Our Favourite Mountain Restaurants

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2.1 Zermatt Village Guide

SHOPS & OPENING HOURS

SHOP OPENING HOURS
Almost everything closes for lunch, regular hours are 08:00 or 08:30 to 12:00 and 14:00 to 18:30 or 19:00. Some ski shops and the three main supermarkets don’t close for lunch. Most shops are open on Sundays, especially in the afternoon.

GROCERY SHOPPING
There are three main supermarkets, Coop in the shopping centre opposite the main train station, Migros opposite the skating rink (with a wine shop by the entrance), and Denner (with an excellent selection of wines) past the train station on the left as you head out of the village, close to our Lodge, Zeus and Zora. Coop and Denner are open until 20:00 every day, Migros until 19:00. We recommend all the specialist bakeries for bread and cakes.

SERVICES
These are almost all along the main street (Bahnhofstrasse): banks, post office, optician, pharmacies, sport shops, hairdressers, etc.

SPECIALITY SHOPS

SKI HIRE
Dorsaz Sports next to the Matterhorn Express, and Flexrent next to the Sunnegga Express are very good, and have lockers where you can leave your equipment overnight. These are the two main shops we recommend, and your concierge will be glad to take you to them.

FREERIDE SKIS AND CLIMBING EQUIPMENT
Yosemite and Matterhorn Sports on the main street (Bahnhofstrasse).

SKI BOOT FITTING
Julen Sports opposite the skating rink, and Stoked in the main street.

SKI CLOTHES
Bayard opposite the train station also has a large selection, and an outlet section downstairs. Julen Sports, Matterhorn Sports and Slalom Sports also. Peak Performance, Millet, Mammut, Salewa, Odlo, Icebreaker, North Face, Napapijri, all have their own-brand stores.

FASHION
Moncler, Bogner, Fusalp, Ogier for own-brand stores.

DESIGNER FASHION (WOMEN AND MEN’S)
Lorenz Bach at the entrance of the passage leading to the post office; further down in the passage there is an outlet shop with really good prices; the buyer has a great eye for fashion. Bayard opposite the train station also has a large selection, and an outlet section downstairs.

WATCHES
Bucherer and Schindler for a range of high-end brands; Rolex, Omega, Breitling, Hublot, Tissot, Swatch all have their own-brand stores.

CHOCOLATE
Lindt store, and for something more special: Läderach opposite the train station, and the Fuchs bakeries.

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2.2 Zermatt Restaurant Guide

Not only are there over 100 restaurants in Zermatt village, but we have more restaurants per capita which are listed in the guides than any other locality in Switzerland. And currently, 4 Michelin starred restaurants. Here are some of our favourites, grouped into categories. Those places also serving lunch are indicated in bold.

GOURMET

After Seven (first floor of the Vernissage / Backstage)
Awarded a second Michelin star in 2018. Zermatt’s top restaurant led by chef Ivo Adam and his team from Ascona on the shores of Lago Maggiore. Imaginative, creative, fresh cuisine. Cool setting designed by Heinz Julen.
Tel. 027 966 69 70

The Omnia. One Michelin star. Modern restaurant in the Omnia Hotel, near the Heinz Julen Loft , Penthouse and Chalet Schipfa. Creative and experimental cuisine using the best products available.
Tel. 027 966 71 71

Ristorante Capri
Zermatt’s other Michelin star for the chef from Il Riccio on Capri. On the top floor of the Petit Cervin Hotel. Mediterranean cuisine. Good views but lacking in atmosphere.
Tel. 027 966 88 88

Alpine Gourmet Prato Borni. One Michelin star. In the Zermatterhof Grand Hotel. Showcasing products from the Valais, prepared with a new and imaginative twist. Elegant grand setting.
Tel. 027 966 66 00

L’Atelier Grandsire Our secret gourmet tip! This small restaurant’s French chef is inventive and top notch. High chair / bench seating, tapas sized portions, with a bigger table on the mezzanine for larger parties. Extensive wine list and exquisite desserts.
Tel. 027 967 10 00

Cervo Puro
By the lifts by the end of the Sunnegga run. Cosy and smart Alpine décor, much more interesting menu than most. Very very good.
Tel. 027 968 12 12. Ask for the code to access the lifts through the Sunnegga Express tunnel. Lunch 12-16:00

1818
Josper grill based cooking, a carefully composed selection of wines and spirits, and a warm Heinz Julen setting and atmosphere.
Tel. 027 967 84 84.

Chez Heini
Local lamb grilled to perfection (have the racks) and a short live song show by Heini’s son and Swiss pop star Dan Daniel. Frida’s (our local Abba resident) favourite. Chic black and silver décor. A wonderful Cage aux Folles experience.
Tel. 027 967 16 30.

Grill le Cervin
Smart. Very traditional French cuisine, charcoal grilled meat and fish; the upside is the most extensive and superb wine list in Zermatt.
Tel. 027 966 88 88

Veranda (in the Hotel Mirabeau). Airy setting in the conservatory, occasional live music, Gault-Millau 14 points cuisine.
Tel. 027 966 26 60

La Barrique (beneath the Hotel Perren, close to the Snowboat). A good gourmet tip.
Tel. 027 966 52 00. Lunch 12-17:00

SWISS / ALPINE

Schäfer Stube (beneath the Hotel Julen)
The best Zermatt lamb (have the racks) and Swiss fondue specialities. Cosy rustic chalet setting.
Tel. 027 966 76 00

The Julen Restaurant
In the hotel of the same name, wooden Alpine panelling, excellent cuisine, and very good value if you take the menu of the day. Lunch 12-14:00
Tel. 027 966 76 00

Theodors Stuba (in the Walliserhof Hotel). In the main street. Newly renovated larch wood panelling, under new management since 2017. Raclettes, fondues and hot stone meats. Lunch 12-16:00
Tel. 027 966 65 55

Le Gitan
Meat and prawn grill, cosy, rustic / smart. Tel. 027 968 19 40. The Zermatterstübli is its café at the front on the main street, takes no bookings, serves food all day.

Whymperstube
Under the Monte Rosa hotel. Cheese fondue and raclette in a chalet style setting.
Tel. 027 967 22 96

Le Mazot. Chalet style perennial favourite, escargots, lamb grilled on an open fire.
Tel. 027 966 06 06

Chez Max Julen (under Hotel Beau Rivage). It is a speciality grill restaurant offering meat and fish dishes, served in a rustic yet sophisticated setting.
Tel. 027 967 40 44

Ferdinand
The Cervo’s ‘Alpine casual dining’ restaurant. A great space styled like a cool New York café. Menus is limited to cheese fondues and table-top BBQ.
Tel. 027 968 12 12

Old Zermatt
By the church bridge. Newly renovated, with a sunny terrace, good food, and open all day long. Gluten free dishes.
Tel. 027 966 23 88
Lunch all day

Sport Pavilion
By the ice skating rink (volley ball in summer). The warmest, sunniest and most wind-sheltered terrace in Zermatt. Great spot for a simple lunch in good weather. The Käseschnitte (hot cheese toast) and the Kunterbunt toasted sandwich are tip top. No reservations.
Lunch only; All day

Sonnmatten
Up in the Winkelmatten district; beautifully renovated in post-modern Alpine style, imaginative cuisine based around a set menu.
Tel. 027 967 30 30
Lunch 12-14:00; all day on Saturdays and Sundays

OTHER COUNTRIES / ASIAN

La Muna Peruvian-Japanese Pacific fusion cuisine in a stylish Parisian setting. Outstanding. In the Schweizerhof Hotel. Also worth a visit is the buzzy Kitchen restaurant in the foyer, with its open fire grill and DJ music.
Tel. 027 966 0000

Rua Thai and Fuji (Hotel Albana Real)
You can choose between an excellent Thai below (lovely traditional Asian wooden decor) and a sizzling Japanese Teppan-Yaki above.
Tel. 027 966 61 81

Myoko
The best Japanese in town, set in a charming chalet in the heart of Zermatt. Sushi on the ground floor, Teppan-Yaki above.
Tel. 027 966 87 39

China Garden
An elegant and very good Chinese restaurant close to the main street. Lunch 12-14:00
Tel. 027 967 53 23

Casa Mia by the train station. Excellent authentic Italian food, nice bar and decor, good outside deck. Lunch 12 -14.00
Tel. 027 966 69 69

P.O.S.T. (at the Hotel Post). Alpine style fashion food.
Tel. 027 967 19 31

Da Nico (Vieux-Valais)
Italian, modern setting, pasta & pizzas. Tel. +41 27 967 20 95 Gluten-free dishes.

The Factory at the Hotel Post
Stylish modern open plan wood décor on several floors, also good with kids, food ranges from pasta/pizza to meat and fish.
Tel. 027 967 19 31

Da Giuseppe
Good traditional Italian, hard to get a table.
Tel. 027 967 13 80

The Snowboat
A funky Heinz Julen décor, a tapas and hamburgers bar menu, and a very warm welcome. Live music on certain nights.Lunch from 14:30
Tel. 027 967 43 33

Gee’s
This popular après-ski bar / brasserie in the middle of the narrow part of the main street has bar food upstairs and an Izyakaya sushi restaurant in the Cuckoo downstairs. Brunch from 11:00-14:00; tapas until midnight, sushi until 22:00.
Tel. +41 27 967 77 88

Brasserie Uno
New in 2018/19. Innovative gastro – bistro cuisine, changing menus, small and friendly. Lunch 12-14:00. Afternoon snacks.
Tel. 079 851 17 68

Sparky’s. The only place in Zermatt to eat curry. A cheap and cheerful seasonnaire’s hangout.
Tel. 027 968 19 18

CHEERFUL / CHILD FRIENDLY

Grampi ’s
In the heart of the main street above Gee’s. Excellent pizza and Italian pastas. Serves food until 01:00 am.
Tel. 027 967 77 75

Pizzeria Roma
Run by a cheerful Italian family. Good wood fired pizzas and very child friendly.
Tel. 027 967 32 29

Pizzeria Klein Matterhorn
By the Matterhorn Express, good pizza / pasta and a nice Italian red wine list with (unlisted) old vintages. The front wooden panelled room is cosier. Lunch from 11:30
Tel. 027 967 01 42

Molino
In the main street, large terrace, brasserie interior, good pizzas, reasonable Italian. Lunch. Serves food from 20:00 to midnight.
Tel. 027 966 81 81

The Cable Car
Seasonnaire haunt. Bowling, darts, pool table, live sports. Good for teens.
Tel. 078 798 7558

Brown Cow Pub (at the Hotel Post). Local pub food, popular with locals and visitors, all day classic.
Tel. 027 967 19 31

Republic. Another seasonnaire spot. Sports bar and grill.
Tel. 027 967 26 26

TAKEAWAYS / HOME DELIVERY

Marie’s Deli
In the Hotel Mirabeau, close to the Zermatt Lodge, Chalets Zeus and Zora. Clever gourmet menu, tasting platters.
Tel. 027 966 26 60

Pizza Delivery Zermatt
Open from 11:00 to 14:00 and from 17:00 to 22:45.
Tel. 079 211 88 11. Closed on Mondays.

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2.3 Some of our Favourite Places

APRÈS SKI ON THE SLOPES

On the resort ski run from Furi to Zermatt, the Hennu Stall open air bar (with live music from February) is packed and huge fun. If you are in a group, try the ski shots. Closer to home by the church bridge on the East side is the Papperla Pub, also often with live music.

Coming down from the Sunnegga side, on run 2a the tiny Champagne Bar with Cuban music, and at the end of the run, the Cervo, with live music and bars on two floors. By the riverside, close to the Sunnegga Express there is the beautiful Snowboat. And a bit further along toward the centre is Harry’s Ski Bar.

IN TOWN: CINEMA (AND BAR)

The Vernissage (opposite the ice rink in winter / tennis courts in summer, close to the Migros supermarket) is the nicest cinema we have ever seen! It’s worth going to a film there for the experience of the place, which is also a bar with a log fire and an art gallery. Films are usually shown in English: look for: ‘E d/f’ on the programme, which means English with Deutsch (German) and French subtitles. Avoid the ones with a big (D) for Deutsch next to the title, unless your German is fluent. It is wise to book. You can book a ciné-dinner where your courses are served on trays at your seats while you watch the film.

The bar is a work of art in itself and is extremely warm and cosy with a fireplace, in Heinz Julen’s unique post-modern Alpine style.

BARS AND CLUBS

Gee’s Probably the most popular spot in town. It’s a brasserie during the day, and the after-dinner bar in the main street, under Grampi’s and opposite the hotel Post.
Live music every evening and night. Brunch and tapas.

Cuckoo Club Under Gee’s, this is a sushi bar before it turns into a smart and chic night-club where those over 25 can go to dance to non-house music. The MX directors have already become regulars.

Harry’s Ski Bar. Opened by Harry Lauber’s son Fabi, a lovely converted stable with a great vibe on the busy outside terrace. Close to the bridge where the Mazot restaurant and Biner Bakery are.

The Vernissage mentioned above has a regular clubbing night on Fridays and Saturdays.

The Papperla Pub on the corner opposite the Hotel Julen is the main après-ski party bar. Between 17:00 and 19:00 you will find crowds spilling onto the street. It is very much the place to be and also serves warm bar snacks if you feel you are starting to fade… it often has live bands which add to the atmosphere.

Elsie’s in the church square is quaint, cosy and historical; with a lovely atmosphere. Often busy, there is a quieter room upstairs, where you can have dinner too.

The Hotel Post is an Aladdin’s cave of different venues, with 3 restaurants and 5 bars and clubs. The Brown Cow at street level is an all day café / bar, always lively. The Pink features live blues/jazz/soul bands Wed-Sunday from 22:00 on, and they change every week. Seriously good! The Broken Club with its dancing barrel is a legend.

The Snowboat (by the river near the Sunnegga Express) is a good après-ski spot, which moves into restaurant mode at night. Small and stylish.

Also: the Alex Lounge in the hotel of the same name (Alpine kitsch and smart décor for the somewhat older mellow set). And the T-BAR disco-club whose seating consists of antique chair-lifts, with occasional live music.

N.B. The legal drinking age in Switzerland is 16 for beer and wine, 18 for spirits.
You must be 18 to enter a night-club.

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2.4 History of Zermatt

Zermatt is famed as a mountaineering, summer and ski resort throughout the world. It is located in the district of Visp in the German-speaking section of the bilingual canton of Valais in Switzerland. Its population is around 5,800 inhabitants.

The village of Zermatt lies at the southern end of the Matter Valley (German: Mattertal), which is one of the lateral branches of the great Valley of the Rhone, and the second deepest mountain valley in the Alps. The village is almost completely surrounded by the high mountains of the Pennine Alps among which is the Monte Rosa (or Dufourspitze), the Alps’s second highest mountain after the Mont-Blanc and Switzerland’s highest peak at 4,634 metres above sea level. It is followed by the Dom (4,545 metres), Lyskamm (4,527 metres), Weisshorn (4,505 metres) and the Matterhorn (4,478 metres). The great majority – 38 – of the Alpine four-thousanders are located around Zermatt and the neighbouring valleys.

Zermatt is linked to the ski resort of Cervinia in Italy. The Theodul pass, today a ski piste joining the two resorts, was already in use in Roman times as a trade route between Switzerland and Italy.

First settled in the 7th century and called Prato Borni by Romance language speakers, it became Zermatt around the 12th century. The name of Zermatt, as well as that of the Matterhorn itself, derives from the word for alpine meadow, or Matten in German. So Zermatt = by the meadow.

Until the mid-19th century, it was predominantly an agricultural community. The first triumphant ascent and tragic descent of the Matterhorn in 1865 by Edward Whymper made the village famous. The Matterhorn was one of the last alpine mountains to be conquered, but the price was high, Whymper’s expedition ended dramatically with only 3 of the 7 climbers surviving the descent. The story is related in the Matterhorn Museum.

Zermatt was now firmly on the map and there followed a huge increase in travel to the mountains, helped by the expansion of railways across Europe. This was the beginning of tourism as we know it today. The Visp – Zermatt train line opened in 1891, and the Gornergrat train in 1898. For many decades this was exclusively summer tourism, the first time that both trains operated in winter was in 1928-29.

SKIING IN ZERMATT

The very first skiers were local mountain guides who in the summer of 1902 hiked all the way up to the Theodul pass glacier and organised a ski class for themselves. The Zermatt Ski Club was founded in 1908, and the first ski races were organised in the summer of 1923, also on the Theodul, with participants from Valtournenche on the Italian side.

Then in 1928 the Gornergrat train operated in winter for the first time, going up to Riffelalp twice a day, thus enabling tourists to ski downhill only. This was Zermatt’s first winter season. The Swiss national ski championships were held here in 1932. As of 1938 the train could go up to Riffelberg in winter, and all the way to Gornergrat in 1942, thus doubling the size of the ski area.

Also in 1942 the first dedicated winter ski-lift was built, from Zermatt to Sunnegga, this was relocated to Sunnegga – Blauherd in 1946 when it was replaced by a chairlift from Zermatt to Sunnegga. Between 1956-1958 the Zermatt – Furi – Schwarzsee cable cars were built, while a snow-cat service took skiers from Schwarzsee all the way to the Theodul pass and Testa Grigia. On the Italian side, the three stage cable car from Cervinia to Testa Grigia was already completed by 1939. Europe’s highest lift from Trockener Steg to the 3,883m high Klein Matterhorn was built in 1979, making it much easier for skiers to commute between the Italian and Swiss sides of the mountain. Since those beginnings, Zermatt now has one of the most advanced and queue-free lift systems in the world, crowned by the new 3S Matterhorn Ride cable-car to Klein Matterhorn, inaugurated in 2018.

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2.5 Our Favourite Mountain Restaurants

Zermatt is world famous for the supreme quality of its slope-side eating; indeed we know quite a few people who ski (or occasionally sledge!) to eat. Please note that it is always strongly advisable to book your table, especially if the weather is bad or cold, since indoor seating capacity is smaller than outdoor.

HERE ARE OUR RECOMMENDATIONS BY AREA, BY RUN, IN ORDER OF PREFERENCE

A () symbol indicates a mountain restaurant which can be reached by non-skiers in the winter. You will find more information about these at the end of the restaurant section. All these restaurants are also open in the summer, from mid-June to mid-September, and can be reached on foot. The Zermatt mountain restaurants with a () are the most accessible.

SUNNEGGA – ROTHORN AREA

1. Findeln
The blue run from Sunnegga to Findeln (No. 5) is fabled for its mountain huts – there were 5 at the last count. It’s quite easy to miss them, so ski slowly and look out for the wooden signs giving directions.

Findlerhof () (Franz & Heidi). Tel. 027 967 2588.
This is the lowest hut on the slope and quite possibly the best mountain food Zermatt has to offer, you leave your skis by a small white chapel and walk down a narrow path in-between old wooden chalets. Perfect food: the quiche is outstanding and is Heston Blumenthal’s favourite; the truffle ravioli famous, the oysters always fresh and the wine list is extensive. Instead of a super-Tuscan, we suggest you try one of the Swiss Merlots from Ticino – they easily rival St Emilion. An exceptional culinary mountain experience.

Chez Vrony (). Tel. 027 967 25 52.
An original and creative menu, a chic setting with a bigger terrace, sun-loungers and Ibiza chill-out music, several separate individual dining rooms inside and postmodern chalet decoration by Heinz Julen, Zermatt’s resident artist who also designed the Vernissage bar and cinema. Try the Sergio plate as a shared starter (home made air-dried beef sprinkled with home-made cheese shavings and olive oil), the venison sausage and the mountain ravioli.

The three following Zermatt mountain restaurants huts are good and less crowded alternatives, all are on the Findeln run and signposted.
Adler () Tel. 027 967 10 58 (Cool chill-out open bar and lounge area, excellent roast chicken)
Enzian () Tel. 027 967 64 04
Paradies () Tel. 027 967 34 51

2. Fluhalp
Fluhalp (). Tel. 027 967 2597.
On the red run from Rothorn down to Gant (No. 19), this was originally a climber’s hotel – it still has bedrooms. It’s a handsome 4 storey chalet of dark wood and red shutters, with a big terrace, excellent food and live music. The mixed starter wooden board (Fluhalp Teller – specify the Special one) is perfect for those who find choosing difficult, while all the salad based dishes (with lamb fillet, or sesame chicken breasts for instance) are fresh, crisp and colourful. Live music creates a great atmosphere. Great service and a fabulous view, which you can enjoy even when it’s cold due to the glass ‚Wintergarten‘.

3. Rothorn
Rothorn Ristorante Pizzeria () Tel. 027 967 26 75.
Just next to the Rothorn cable-car station. Excellent Neapolitan pizzas, great terrace, cosy interior.

4. Blauherd
The Blue Lounge () at Blauherd is very close to the lift station, and has a small menu with a variety of excellent Flammkuchen (thin pizza from Alsace), cosy sofas and bar stools inside, great sun-deck outside. No reservations.

5. Tuftern
On the red Tuftern run from Blauherd to Patrullarve (No. 9), you will find close to the treeline the hut of the same name as the run. It has a cosy terrace which is both picturesque and warm, in front of which mountain deer congregate. The food is very simple: soup, cheese and bread, or mountain salami and bread. Oh, and the best apple pie in Switzerland. We find its very simplicity quite refreshing on occasion. No reservations – self-service.

GORNEGRAT – STOCKHORN AREA

1. Riffelalp
Our favourites cluster around Riffelalp, on run No. 39 coming down from Riffelberg.

Alphitta () Tel. 027 967 21 14
This cosy wooden chalet has new management with Dave and Tanya Murphy running the show – charming terrace, one of the best Matterhorn views, and good food from an Ibiza chef.

Hotel Riffelalp () Tel. 027 967 05 55
This is a five star hotel in the middle of the mountain. It’s an interesting contrast lunching indoors in such elegant surroundings, wearing the provided slippers, especially when a blizzard is raging outside.

Hotel Riffelap ‘Al Bosco’ ()
The outdoor pavilion with simpler fare, try the rich cheese and leek soup served in a Swiss army billy can (‘Gamelle’). It’s a meal in itself.

2. Riffelalp to Furi
Ritty’s () Tel. 027 967 14 82
If you’re skiing on down run No. 42 from Riffelap to Furi or Zermatt, then this little-known tucked-away hut is the most Heidi-like of them all, with simple food, including the best cheese fondue on the mountain, but slow service. Not much sun on the terrace before February. The turn-off is easy to miss! It’s on the last pitch of run 42, when you can begin to make out the Furi lift station, on your right, under a big banner.

3. Stockhorn & Hohtalli
If you’re skiing Stockhorn and Hohtalli, then there is only one restaurant on this section of the mountain: Ze Seewjinu at Grünsee. Tel. 079 900 23 00. A good terrace, a beautiful tree, hearty food, run by a Zermatt mountain guide.

MATTERHORN PARADISE AREA

1. Furi to Zermatt
Most of the best restaurants are are quite low down, near Furi and on the run from Furi back to the resort (No. 49/50):
Zum See () (Max & Greti) Tel. 027 967 20 45
On par with the Findlerhof, it is set in a small wooden hamlet which hasn’t changed since the middle ages. Superb; we confess to booking the Strudels and cream pies in advance! Outstanding sweetbreads for the brave, well judged fish soup, the fine wine list is extensive, and a good place to try a Grolla coffee. It’s easy to miss, watch out for the blue banner which leads you left off the main run from Furi, just after the second steep pitch. Be sure to book.

Blatten () Tel. 027 967 20 96
A bit further down on the same run on your left. Excellent risotto with crayfish and lamb fillet in a pastry case. However its speciality is undoubtedly its “Steinpilz Suppe” a tasty cep mushroom soup clad in a dome of puff pastry. Do also try a ‘Gili-Gili’ digestif.

2. Furi
There are several restaurants around this lift station

Aroleid Kollektiv () Tel. 076 227 70 10
At the end of the red run from Schwarzsee to Furi (No. 51) and run No 62. A young and friendly team, warm setting and delicious creative food with many vegetarian options. The coffee is roasted on the premises (coffee tasting course available) and the tableware is made in the basement pottery atelier (which you can visit, classes are also available).

Simi’s () Tel. 027 967 26 95
Situated by the bridge on the road between the Furi lift station and the end of run 42 down from Riffelalp, this long established restaurant is led by the ex-chef and maître d’ from Blatten. They have recently shaken the dust off and have joined our selection of top restaurants with cuisine similar to Blatten’s.

Les Marmottes () Tel. 027 967 82 82
It’s the first (highest) hut when coming to the end of the black run from Furgg to Furi (No. 62). You can also reach it from the end of the red run from Schwarzsee to Furi (No. 51) – go to your right around hill just after the Gitz-Gadi restaurant. The owner himself shoots the Chamois on the menu.

Gitz-Gadi () (hotel Silvana) Tel. 027 966 28 00
Only reachable from run 51 (and the yellow routes which join 51). We particularly like it in bad weather – it has a very alpine interior with a roaring fire.

3. Staffel
Staffelalp () Tel. 027 967 30 62
On the eponymous red run (No. 52) from Schwarzsee to Furi. Under new management since 2018. This hut is worth going to in good weather, it is at the foot of the north face of the Matterhorn, in an utterly remote corner of the ski area. It’s the closest you’ll get to the mountain without climbing it. The path away from this hut is quite narrow but the new Hirli chairlift means that you no longer need to walk uphill.

4. Gandegg
Gandegg-Hut Tel. 079 607 88 68.
On the blue/red run (No. 73-74) from the mid-station of the X1 T-bar back down to Trockener Steg. There’s a banner pointing you right off the main run. This was originally a climber’s hut and is spectacularly perched on the edge of a cliff overlooking the Theodul glacier. Do go to the loo! Simple food, run by a mountain guide.

5. Schwarzsee
Schwarzsee () Tel. 027 967 22 63.
A beautiful terrace, the closest view of the Matterhorn, easy non-skier access from the Matterhorn Express bubble.

CERVINIA

You will not only change country, but also language, currency to euros and atmosphere when you lunch in Italy.

The first Italian hut that you will come across is on Testa Grigia at 3,500m, where the Cervinia cable-cars arrive. It’s good for a quick snack (only Italians know how to really toast sandwiches) or a polenta or bowl of pasta. And of course: coffee!

On the glorious Ventina run (No. 7), skier’s left from Testa Grigia, the huts are all quite similar and simple. We find it hard to ski past without having an espresso. The best eating is on the other – skier’s right – side, going down run No 6.

Bontadini Tel. +39 335 25 03 12
Next to the start of the Bontadini chairlift (P). Past the self-service, down the stairs, is a smart and chic restaurant with huge bay windows. For starters, the octopus salad is unavoidable, or have a mixed plate of Val d’Aosta specialities, which includes smoked lard, chestnuts and honey.

Chalet Etoile Tel. +39 335 706 96 85
Further down on run 6, before you get to Plan Maison, about half-way along the first chairlift (N). If you miss it, just take the chairlift back up and try again. Italian food served by Swedish waitresses; which is close to being heaven on earth. Sit outside on the sun deck or try and ask for a table in the back room (the restaurant) as opposed to the self-service section where you come in.

Principe dei Nevi Tel. +39 016 694 09 92
Also known as the Snowflake. Just before you get to Cervinia, on the red run 3 from Plan Maison, go right at the fork when you see Cervinia and it’s on your left slightly above the village. A cool boutique hotel, with an outdoor pool, and a really good gourmet restaurant with modern Italian cuisine.

La Grotta Tel. +39 016 694 09 72
Situated at the very bottom of blue run number 5, right by the village of Cervinia. La Grotta has a wonderful sun-deck next to the baby ski slope which is warmer and more sheltered than Etoile, so you can sit outside earlier in the season. Excellent home-made pasta.

VALTOURNENCHE

Not many go this far. At the end of one of the longest runs in Europe (16km/2360m vertical) there is an extraordinary 24 course luncheon to be had including wine for a mere CHF 55 per person. However, getting there is too complex to describe here. We suggest you book one of the Mountain Exposure gourmet guides to take you there if it tickles your taste buds!

Or if you are venturing on your own, Walter’s Foyer des Guides, near the bottom of the Valtournenche resort run, has a beautiful terrace, stylish interior, wonderful wine cellar you can visit, and great local specialties. Tel. +39 016 693 27 80.

ZERMATT MOUNTAIN RESTAURANTS ALSO FOR WINTER WALKERS ()

The following Zermatt mountain restaurants can be reached on foot if you are prepared to do some walking. It’s a good way of meeting the skiers in your party. Good hiking boots with grippy soles are essential since you will be walking on snow, and a pair of ski poles can be a help. There is also a cosy restaurant in the hamlet of Zmutt, which is not accessible to skiers, and is just for hikers.

Riffelalp Al Bosco and Alphitta are both an easy and flat 5 minute walk from the Riffelalp train station (Gornergrat line).

Simi’s is a 3 minute walk down from the Furi lift station. The Aroleid Kollektiv and les Marmottes are both just a bit higher up the piste past the Furi restaurant. Gitz-Gadi (Silvana Hotel) is an easy gentle uphill 5 minute walk along the road from the Furi lift station.

The Furi restaurant next to the Furi lift.

The Schwarzsee Restaurant is next to the Schwarzsee lift station on the Matterhorn Express bubble.

The Rothorn Ristorante Pizzeria is right next to the Rothorn cable-car station.

The Blue Lounge at Blauherd is very close to the lift station, and has excellent Flammkuchen (thin pizza from Alsace).

Blatten and Zum See are both a gentle 25 minute uphill walk from the Matterhorn end of the village. Stay on the right hand side of the river going toward the Matterhorn, for both restaurants ignore the first signpost and take a left at the second sign indicating Zum See, cross the bridge and then take the left fork for Blatten or the right fork for Zum See.

Vrony’s and Franz & Heidi’s, both in Findeln, are a 20 – 30 minute downhill walk from Sunnegga. At Sunnegga, first take the Wolli-Leisee shuttle down to the beginner’s ski area, and then head past the ‚Paradies‘ sign (don’t follow it!), after which you will see a path to your left. Note that this walk has some steeper sections with snow steps. You can take the chairlift back up.

Staffelalp is a longish walk (1 hour) from Furi. Stay on the winter road going past the Silvana hotel.

Fluhalp can be accessed from the Blauherd bubble station along a relatively flat and wide track, however it’s quite a long walk at c. 45 minutes. At Blauherd, take the lift (elevator) to the upper level of the building, walk outside past the Blue Lounge bar and you will find the track above it. At the fork in the track stay left, going uphill.

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3.1 The Knowledge

3.2 On the Mountain

3.3 Linking the Areas

3.4 Our Favourites Pistes

3.5 Non-Skiing Winter Activities

3.6 Child Friendly Zermatt

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3.1 The Knoweldge

A GUIDE TO SKIING IN ZERMATT / CERVINIA

Zermatt is rated as one of the top 5 skier’s resorts in the Alps. Its ski area is so extensive and varied that expert insider knowledge is key to making the most of it. Because we are dedicated to helping you get the best out of your holiday, here is our in-depth guide to skiing in the linked areas of Zermatt, Cervinia and Valtournenche.

SKI PASSES: If you haven’t organsised your ski passes in advance it is wise to go as early as possible to either Sunnegga, Gornergrat Bahn or Klein Matterhorn lift stations, as the queues do build up. You can also get passes from our office near the Oberdorfstrasse just past the church when going toward the Matterhorn.

SKI OR SNOWBOARDING EQUIPMENT: If there is anything you require then there are three shops that we recommend, where you will receive a discount as a Mountain Exposure guest. If you wish, you can store your equipment at these shops at the end of the day.

• Dorsaz Sports; located at river level near the Matterhorn Express Lift station end of the village. It also has a clothing shop located next to the lift station for hats, glove liners and other clothing.
• Flexrent Sports; located opposite the Sunnegga Lift station.
• Matterhorn Sport in the main street opposite the Zermatterhof.

WEATHER: Key information that you might require; such as weather conditions, open runs and lifts in service and is available online. There is also a free iPhone / Android app with lots of information. Its called Skiguide Zermatt in the App store or Google play.

Weather conditions are important as Zermatt is the resort with the highest lift station in Europe and conditions change dramatically depending on altitude. The weather at the top of the runs can be entirely different to that in the village – please do not be misled!

There can be a difference of more than 20 degrees between village and mountain temperatures. If you’re planning on going to the Klein Matterhorn or Cervinia, we wouldn’t recommend it if the wind at the top is above 40km/h or the temperature below -20° C.

You can also check our webcam page to see the conditions at the various locations

BASE LIFT STATIONS: There are three separate but connected ski areas and there is a village base station for each one.

• Matterhorn Express (MEX): A bubble (gondola) which leaves from the Matterhorn (southern) end of the village and takes you to the Klein Matterhorn/ Schwarzsee and Cervinia slopes, collectively termed Matterhorn Paradise.
• Sunnegga Express: This is an underground funicular which departs from the other end of the village and gives access to the Sunnegga and Rothorn areas, as well as Hohtalli and Stockhorn.
• Gornergrat Train (GGB): This cog railway departs from its own station opposite the main station and takes you to the middle area.

It is easy to link all three areas clockwise or anticlockwise: clockwise you start on the Sunnegga sector, cross over to Hohtalli/Gornergrat and finish in the Matterhorn sector. Anticlockwise you start with the Matterhorn Express, then connect at Furi for Riffelberg and the Gornergrat area, before finishing your day on Sunnegga. If you start on Gornergrat, then it is easy to head from there either to Sunnegga or to the Matterhorn Paradise area.

GETTING TO THE BASE STATIONS: Zermatt is predominately a pedestrian resort. Depending on where you are staying, one of the three base stations should be close enough to walk to. However, there are electric buses and taxis should you not want to walk to the other end of the village.

• Buses: There are two routes, the main (Green Line) one goes from the train station to the Matterhorn Express station and back, along the river. The other serves the Winkelmatten district of the resort. Use of the bus is free for skiers. If you’re not wearing your ski clothes it is wise to take your ski pass with you. The Green Line runs from 7:00 till 18:30 and runs about every 10 minutes. You can get a timetable from the driver or online.
• Elektro-Taxis: These are a good alternative at peak times. Along the river to and from the Matterhorn Express station they run a collective service for CHF 3 per skier, where they take as many people as they can going in the same direction and drop you off near, but not necessarily right next to, your destination. You can also take a taxi for yourself of course. There are ranks for unbooked taxis opposite the bus stops at the Klein Matterhorn and Sunnegga stations. You will also find a list of taxi numbers in section 1.5 of this folder.

 

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3.2 On the Mountain

Once you’re heading up the hill, there are several useful things to bear in mind. The ski runs in Zermatt are classified as follows. Blue (easy), Red (intermediate), Black (difficult) or Yellow (marked but neither groomed nor checked – so equivalent to Double Black). Out of 200km of runs on the Zermatt side, 9km are black runs and 38km are yellow.

THE SUNNEGGA / ROTHORN AREA

• The Sunnegga Express underground funicular train: we have three tips for an easy exit from this lift. At the bottom, you can either walk up the stairs and get in to the first (top) compartment, this gives a quick easy exit at Sunnegga for the next lift up, or get into the 4th compartment counting from the top down, this places you opposite the escalator on the left at the top. If you have small kids, take the bottom compartment and at Sunnegga walk down the stairs and use the lower left exit, where there is an elevator. This avoids the stairs.
• At Sunnegga you can either ski straight away, or take the chondola (combined chairlift / gondola) to Blauherd, and then the big cable car up to Rothorn at 3,100m.
• Resort run: at the end of run N° 3 (Howete) there is an elevator which takes you down to the Sunnegga Express entrance tunnel and the village. N.B. this piste is very tricky. If you are not an expert we strongly recommend against taking it, the final section is a steep wall of black run difficulty and dangerous when crowded. The alternative 2a (Riedweg) run is slightly easier but is still a red and finishes with a long narrow path/road. If you are hesitant, you would be better off taking the Sunnegga Express back down.

GANT / HOHTALLI / GORNERGRAT

• The Gornergrat Train takes you up to the Gornergrat Hotel and Observatory in the heart of the three ski areas. The train departs every 24 minutes (08:00, 8:24, 08:48, 09:12, 09:36, 10:00 etc.) and takes just 35 minutes to reach the top at 3,100m. The Gornergrat train is a fantastic way to get to the top on a clear day as the views over the village and glaciers are amazing.
• If you are going across from Rothorn to the Gornergrat area, you need to ski down the Fluhalp run (N° 19) to Gant. From there you take a large cable car up to Hohtalli. You can now ski one of the most beautiful red runs (Nos. 27/28). It is the White Hare/Balmbrunnen combination which takes you all the way from Hohtalli to the Riffelalp GGB train station. Check the train times at the Breitboden chairlift junction.
• The first section of blue run (N° 36) from Gornergrat down toward Riffelberg is quite narrow and challenging. The rest of the run, however is delightful cruising terrain. So if you are not too confident and coming up from Zermatt, it is best to get off the train at Rotenboden, the penultimate stop.
• And finally, for the expert skiers, the Hohtalli and Rote Nase cable-cars give you access to some classic yellow runs (steep, long and bumpy), and the huge Triftji and Stockhorn free-ride area.

RIFFELALP / FURI

• If going from Riffelalp to Furi on red run N° 41/42, at the bottom of the run you can use the bubble lift for the short transfer up to the Furi lift station.
• If you would like to ski back into the village from the Riffelalp area without going through Furi and the lift station, then head right by the tennis court toward the yellow flagged Almbar. This is yellow run 43 which takes you on a path through the forest back to Winkelmatten and a bus stop by the bridge. If you want to get to the river and the Matterhorn Express base station, turn left by restaurant Moos.

ZERMATT / FURI / TROCKENER STEG

• The long Matterhorn Express Bubble (gondola) goes from Zermatt all the way to Trockener Steg, with intermediate stations at Furi, Aroleid, Schwarzsee, and Furgg. About 40 minutes total travel time.

MATTERHORN PARADISE / KLEIN MATTERHORN

• New in 2018-19, the Matterhorn Glacier Ride cable car running parallel to the old one from Trockener Steg to Klein Matterhorn has all but eliminated queueing. It’s the main route to get to Cervinia. It is also the highest cable-car in Europe and the view from the top is a must, you can see the arc of the Alps encompassing both Italy and France, and spot Mont-Blanc, so do go up at least once. You can also get to Italy by taking the T-bars, X1 and X2, ending at Testa Grigia.

• Be extremely careful of off-piste in this sector: the whole area down to Trockener Steg is glacier; hidden crevasses lurk and swallow a few each year.

SCHWARZSEE

• From Furgg, there is a black run down to Furi (N° 62) and on to Zermatt. It does tend to get very crowded at the end of the day, so we prefer to go up to Schwarzsee, taking the red rated White Pearl (N° 51) to Furi, or any one of the three yellow trails when they are open, (N° 58, 59 & 60). These are among the most challenging in the world; don’t be misled by their gentle beginnings!
• It is worth noting that the Furi to Schwarzsee section of the Matterhorn Express bubble is the lift with the latest opening times. Good for that last extra run.

 

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3.3 Linking the Areas

As you will have gathered, it is easy to ski all three areas both clockwise and anticlockwise; starting either with the Sunnegga Express or with the Matterhorn Express. For instance if you take the Kumme run (N° 15) at the beginning of the day, and end with Stafelalp (N° 52), you will have travelled as far from north to south as it is possible on the Swiss side.

CHILDREN

A final note about lifts: Zermatt has a few cable-cars, which can be stressful for small children, The trick is to get in first – remember that often the doors on both sides will open – and get a space in one of the far corners by the windows. It’s invariably far less of a squeeze than being in the middle.

CERVINIA

We think that it’s definitely worth going at least once. You’ll have a change of pace, style, atmosphere, food and language: it’s like a holiday within a holiday. And Cervinia’s celebrated mid-century architecture is an intriguing contrast to Zermatt’s chocolate box chalets. But do try not to get led astray by free grappas – if you miss the last cable-car back up to Testa Grigia, you’re either stuck for the night, or you’ll have a five-hour taxi journey with a bill to match. Remember that the higher lifts close earlier than the lower ones. Make sure you depart Cervinia no later than 15:00.

VALTOURNENCHE

This area is the furthest removed from Zermatt. From Klein Matterhorn, ski to Testa Grigia and go left for the Ventina run (N° 7), then head left at the first signpost and follow the signs to Valtournenche. If you go all the way down, it’s the biggest pisted vertical in the world with 2,359m and a distance of 16km. It feels like a different world, and it is. A good area to get away from the crowds, but it takes a good hour of uphill travel to get back to the top.

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3.4 Our Favourite Pistes

There are too many for us to cover all in detail, and we reckon that half the fun of being in a new resort is the discovery. However, we can’t resist giving you a few pointers.

BEGINNERS

Absolute beginners should head for the Leisee dedicated learner’s park just below Sunnegga.

Be wary of blue runs in Zermatt: most would be red in other resorts. However, run N° 73 above Trockener Steg is the ideal beginner’s run. You just have to get to grips with using a T-bar (X1) to access it. Not bad practice in itself.

The run from Schwarzsee to Aroleid on the Matterhorn Express (56 Kuhbodmen) is also very gentle.

Our second favourite beginner’s area includes all the blue runs accessed from the Riffelberg chair (M).

N.B. We don’t recommend beginners taking any of the runs back down to the resort – you’re far better off using the lifts.

FOR BEGINNERS BECOMING INTERMEDIATES

In a word: Cervinia. 90% of the runs are easy motorway cruising. Also, all runs above Trockener Steg. And perhaps Rothorn to Blauherd to Sunnegga when you are ready for something a little more challenging but still achievable.

INTERMEDIATES

It’s all yours: all of Zermatt’s runs will fulfil your dreams, except perhaps for the ones in the next section.

EXPERTS

Everything black and yellow on the piste map. Note that all the yellows (known as unprepared descent routes, or itineraries) used to be black. In the face of increasing litigation many resorts now prefer not to classify difficult slopes as official runs. These yellow itineraries are made avalanche safe but are otherwise left un-groomed and un-patrolled at the close of the day. This renders them all the more challenging, with the additional benefit that after a snowfall they become the perfect free-ride domain.

Most of these runs only open from late January onward, when the snow cover builds up sufficiently.

Each area has its glories. On Rothorn, you have the Chamois (N° 16) and the Marmotte (N° 17), with breath-taking (or heart-stopping) plunging views on the village far below. This entire mountain is freerideable in good conditions.

Beyond Hohtalli you will find the legendary Triftji and Stockhorn. This entire mountain with its 1,200m of vertical is steep, challenging and mogulled. Runs N° 34, 33, 32, 31, 30 and 25. The Mittelritz (N° 30) is a real test of mogul endurance. On either side of the runs you have extensive freeride areas. Best to take a guide if you don’t know your way around.

Not usually open before late January.

On Schwarzsee, you have three glorious tree runs: the Hermetji (N° 58), the Tiefbach (N° 59) and the Mamatt (N° 60). All three are deceptively easy to start with, but then get progressively tougher and steeper and bumpier as they plunge among trees, down gulleys in-between cliffs. The author’s favourite run in the world is the Tiefbach on a good day. The area around the Hirli chairlift is another great freeride zone

And in Cervinia you have the seriously steep black run under the Matterhorn (N° 59) off the top left of the Pancheron chairlift.

HELI-SKIING

This is one of the best heli-skiing areas in the Alps. There are numerous drops on both the Swiss and Italian sides. As you must be accompanied by a mountain guide, get in touch with us or the Alpine Centre for detailed information.

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3.5 Non-Skiing Winter Activities

Zermatt is much more than just skiing!

Zermatt offers a wide range of activities both for skiers and non-skiers, in and around the village and mountains, which you may wish to take part in during your stay here.

ICE SKATING AND ICE HOCKEY
The natural and artificial ice rinks in the centre of the village offer free fun on the ice from December to the end of February. The natural ice rink has a children’s and beginner’s area with penguin shaped props to hold on to. Access is free. The man-made ice rink is flood-lit in the evenings and is where hockey is practised and played.
You can hire skates from Julen Sports shop opposite the ice hockey rink. The rink is open every day from 10:00 – 19:00, from December to the end of February and floodlit in the evening.

TOBOGANNING / SLEDGING
There are two official tobogganing routes; one from Furi back to the village along the walker’s path past Moos Restaurant, and one which involves taking a trip up on the Gornergrat train to Rotenboden and tobogganing back to Riffelberg. Toboggans can be hired at Rotenboden station and individual train tickets purchased at the Gornergrat Train Station (if you do not have a lift pass).

CURLING
The 8 lanes on the natural ice rink in Zermatt simply invite you to try your hand at this fun family sport. No experience needed! Each lane can accommodate up to eight people curling in teams of up to four. It is open up to the end of February from 10:00 to 19:00 and you can book a lane for 75 CHF for the two hours. Call ahead to reserve a lane.
Tel. +41 (0)27 967 62 64
One of the largest and best open air curling tournaments in Europe takes place in Zermatt in the third week of January: the Horu-Trophy. More than 60 teams from the whole of Europe take part.

CROSS COUNTRY SKIING
The 12 km of cross-country skiing trails (known as the Loipe Matterhorn) for classical skiers and skaters located between Täsch and Randa are becoming increasingly popular. Access is with the train to Täsch (every 20 minutes, journey time 12 minutes). And you can rent everything you need for cross-country skiing in the Matterhorn Terminal in Täsch.

WINTER HIKING AND WALKING
There are 70 km of winter walking paths; 50 km in Zermatt and 20 km above the villages of Täsch and Randa. Enjoy the peace and quiet away from the pistes, on high altitude paths with marvellous views. Almost all winter walking paths have a gentle incline, both up and down. A few present a greater challenge with up to 500 metres in altitude difference. It’s not unusual to see a chamois or even an ibex from time to time. And a good restaurant at the end. More information and maps on zermatt.ch

SNOWSHOE HIKING
If you can walk in mountaineering boots, you will also be able to hike on snowshoes across the glittering snow through undisturbed winter landscapes, far away from the pistes. Guided hikes are a very special experience, and are also offered in Randa and Täsch. A meditative experience for all ages. More information and maps on zermatt.ch
There are five marked trails around Zermatt and the Alpine Centre offer guided tours Tel. +41 (0)27 966 24 60. Snowshoes can be rented by the day 15 CHF or half day 8 CHF at Riffelalp, Riffelberg and Rotenboden, or at most sports shops.

ICE CLIMBING
Frozen waterfalls are not only beautiful to look at, but also to touch. The extreme sport of ice climbing requires the same know-how as alpine climbing, a head for heights and excellent physical fitness. And instruction! You can make a start at Furi, 1,864 metres above sea level, or in Findelbach. Book a guide at the Alpine Center.

INDOOR CLIMBING
In the winter, the climbing wall in the Triftbachhalle allows climbing exercises to be carried out on a 7metre high wall with an area of 140 m2. But you have to be at least ten years old before you can test your capabilities here! A mountain guide is present on Fridays. Single entry CHF 12.00 per person
Mon 21:00 – 22:30
Thurs 19:00 – 22:30
Fri 19:00 – 21:00

TOUR OF THE SNOW MAKING SYSTEM
In Zermatt, more than 60 % of all the pistes are covered with artificial snow or are situated on glaciers. How does the artificial snow system work? How much water and energy are required and where does all the water come from? You will find answers to these and other questions on a guided tour of the Zermatt artificial snow system. A look behind the scenes is always worthwhile and provides some interesting figures.
Every Thursday from January to April.
Meeting point: 10:00 o’clock Riffelberg Mountain station – Gifthittli chairlift.
Duration approx. 1 hour, dress and equipment as for snow sports.

PISTE PREPARATION “LIVE”
“Snow-covered slopes, endless vastness in the moonlight, all on my own, far away from civilisation, only able to reach my colleagues by radio and the 430 horsepower Snowcat as my only companion”. This is how a snowcat driver described his job preparing the slopes. The piste bashers would be happy to invite you to take part in an evening of piste preparation, but you must be prepared to stay with them from around 16:00 until midnight at the latest. Be assured: it will be an unforgettable experience. Price from 150.-CHF per person. Tel. +41 27 966 01 01. On weekdays during the winter season:
Tuesday: Matterhorn glacier paradise area
Wednesday: Rothorn paradise area
Thursday: Gornergrat area

IGLOO VILLAGE
Imagine sleeping in an igloo. There is hardly any other form of housing that is more linked with romance and snow. The igloo village is located between the Riffelberg and Gornergrat – with a bar, standard and romantic igloo rooms and a wide range of things to do. Snowshoe hiking by night, a fondue party, hot and ice-cold outdoor tubs. Experience living in an ice house like the Inuit.
For further information on all the above events you can also contact the tourist office, situated in the train station square.
Opening times:
Monday – Friday: 08:30 – 12:00 and 13:00 – 18:00
Saturday: 08:30 – 18:00
Sunday: 09:30 – 12:00 and 16:00 – 18:00
Tourist Office Tel. no: +41 (0)27 966 81 00
www.zermatt.ch or info@zermatt.ch

HELICOPTER TOUR OF THE MOUNTAINS
Fly around the peak of the Matterhorn and over breathtaking glaciers. Air Zermatt offer sightseeing trips lasting either 20 or 30 minutes, 210 CHF or 310 CHF per person. If you are a skier, you can be dropped off at Testa Grigia (near the Klein Matterhorn ski area). For more information or reservations call Air Zermatt on Tel. +41 (0)27 966 86 86

PARAGLIDING TANDEM FLIGHTS
You’ve never seen Zermatt like this before: in free flight, with a bird’s eye view, flying with the wind, and, of course, without an engine. Flights are tandem, with an experienced pilot doing all the steering. Fulfil the dream of flying for up to half an hour, from Rothorn all the way down to Zermatt. There are several operators in Zermatt.

ZERMATT MUSEUM
Take a step back in time and find out all about the history of Zermatt and the many attempts at scaling the Matterhorn. The museum is situated near the church and is open daily from 15:00 – 19:00. Admission per adult is 10 CHF (children between 10 – 16 years 5 CHF and senior citizens 8 CHF). It’s a truly fascinating place and good for kids.

THE MATTERHORN GLACIER RIDE CABLE CAR
This reaches the Klein Matterhorn, which is the highest altitude mountain cable-car station in Europe at 3,883 metres. Do you think you can see the Mediterranean? Quite possibly. Mont-Blanc, the highest mountain in the Alps, seems near enough to touch. You are almost in Italian territory. The air is thin. Don’t try to do anything too quickly. Beneath you lies the largest summer ski area in Europe. You can also visit the Glacier Palace, a series of ice caverns inside the glacier itself.

GORNERGRAT TRAIN
With its sunny viewing platform that can be reached throughout the year, the Gornergrat, at an altitude of 3,089m above sea level, has been the top tourist destination in Switzerland for the last 112 years. The panorama is considered to be one of the most beautiful: the Monte Rosa massif which is the highest Swiss mountain at 4,634m, and a view over the second-largest glacier in the Alps, the Gornergletscher, 1,000m below you, as well as 29 peaks higher than 4,000m – and everything so close that you could almost touch it. You reach the Gornergrat on the highest open-air cogwheel railway in Europe, which departs directly from the its own railway station in Zermatt. At the top is the highest altitude hotel in Switzerland, the 3,100m Kulmhotel Gornergrat – complete with restaurant, observatory and shopping mall.

MOUNTAINEERS CEMETERY
“We lost our lives here, but found them again there. On the holy mountain of the Lord.” Many mountaineers have lost their lives on the Matterhorn and in the mountains around Zermatt. And many of them are buried in Zermatt – in the cemetery of the Anglican church of St. Peter’s and in the Catholic cemetery by the main church.

GUIDED VILLAGE TOURS
If you’re wondering why barn houses in Valais stand on wooden posts with stone plates, or how people in Zermatt earned their living in the time before the rise of tourism, or if you want to know about the life of the legendary mountain guide Ulrich Inderbinen, who made his last ascent of the Matterhorn at 93, you should join a guided tour of the village. Tours are free of charge and are done in English, French and German. Ask your resort assistant for times.

CHURCHES AND CHAPELS
A dozen chapels and prayer houses around Zermatt bear witness to the deeply felt piety here in former times. Until well into the 20th Century, many local families led the lives of nomads: during the summer, they lived in the various hamlets that surround the village of Zermatt and only returned to the village at the start of winter. It is therefore not surprising that each mountain hamlet built its own chapel in order to be close to God in a place of worship during the summer. Winkelmatten, Blatten, Zum See, Schwarzsee, Findeln all have lovely tiny chapels.
The main church is the big Catholic one in the heart of the village. Zermatt also has an English Anglican Church that is situated above the Myoko restaurant near the main street.

CINEMA
Zermatt has only one cinema, but what a cinema! The “Vernissage” is a masterpiece by the Zermatt artist Heinz Julen. Shows include the latest blockbusters and classic movies, as well as the local films “Whymper’s Weg auf’s Matterhorn” (Whymper’s path to the Matterhorn) and “Menschen am Matterhorn” (People on the Matterhorn), which were filmed by August Julen, the father of Heinz Julen, in the Fifties with a Super 8 camera. August Julen, mountain guide and ski teacher, learned his cinematic skills from one of his ski pupils: Walt Disney. Almost all the films are shown with the original soundtrack (if English: E) and German and French subtitles. Look out for a big ‘E’ and small d/f on the posters and programmes. If it’s a big ‘D’, the soundtrack is in German.

ZERMATT UNPLUGGED
Founded in 2007, Zermatt Unplugged has grown into a major musical event, held in a circus tent seating 3,000 and several other stages. The line-up changes every year, features major stars, and it takes place every April.

SWIMMING & SPAS
Please note that most hotels grant paying access to non-hotel guests during the day but not after 16:00.

Backstage Hotel Vernissage
Tel. +41 (0)27 966 69 70
info@backstagehotel.ch
www.backstagehotel.ch
A unique seven stage wellness circuit based on the Book of Genesis.

Mont Cervin Palace
Tel. +41 (0)27 966 88 88
mcp.reservation@seilerhotels.ch
www.seilerhotels.ch/mont-cervin-palace
Indoor and outdoor pool, fun pool for children, whirlpools, saunas, steam baths, solaria, fitness room, massage & Daniela Steiner Beauty spa.

Hotel Zermatterhof
Tel. +41 (0)27 966 66 00
www.zermatterhof.ch
A stylish designer pool with exterior views, wellness and spa.

Hotel La Ginabelle
Tel. +41 (0)27 966 50 00
info@la.ginabelle.ch
www.la.ginabelle.ch
“Good–mood fun pool” with Jacuzzi areas and massage stations (in- & outdoor).
Family-SPA with Jacuzzis, Infrared-Sauna and Steam Bath. Wellness area with herbal bath, Finnish sauna and saline steam bath. Entrance on request.

INDOOR GAMES
Country Bar Tel. +41 27 967 15 96
Hotel Elite Hofmattweg 3 CH-3920 Zermatt
The whole year: 10:00 – 02:00

• 5 billiard tables (CHF 16 per table/hour)
• 1 table football table
• 3 Photo Play
• 1 Golf
• 20 Internet stations

The Cable-Car Tel. 078 798 75 58
Under the Hotel Bristol, darts, pool table, live sports.

INDOOR TENNIS
Hotel Alex Tel. +41 27 966 70 70
Court hire and prices on request.
Tennis balls and rackets available.

ESCAPE ROOM
In the Cable Car bar, a great new indoor fun activity in Zermatt.

MASSAGE
Completely relax after a hard day on the mountain or just indulge yourself with one of many massage treatments available in your own chalet. Ask your resort assistant for more information.

YOGA
Have your own private yoga teacher in the comfort of your own chalet. Ask your resort assistant to book.

PILATES
Have your own private Pilates teacher in the comfort of your own chalet. Ask your resort assistant to book.

Your host or resort assistant would be happy to book any of the above activities for you

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3.6 Child Friendly Zermatt

Zermatt is a great resort for families and there are a number of different options to choose from when it comes to child care, all of which we would be very glad to arrange for you.

IN RESORT

Kinderparadies
Open 7 days a week (except on Sundays in summer), from 7:00 until 19:00, Kinderparadies offers a full service kindergarten with half day and full day supervision. Children from the age of 3 months until 5 or 6 years can attend, though children over 4 might prefer to attend one of the local ski schools. Located approximately 200m north of the train station, prices range from CHF 75.- for half a day to CHF 675.- for 6 full days. A second child from the same family will, however, gets a reduced rate, and for an extra CHF 20.- (from the end of December till the end of February) any child over the age of 3 can sign up for an ‘introduction to skiing’.
More information can be found on the website: www.kinderparadies-zermatt.ch

Children’s club Pumuckel
Located in Hotel La Ginabelle, kids from the age of 2 ½ can enjoy fun and games at the Pumuckel Club for children and young people. Run by professional childminders, the club offers morning and afternoon handicraft programmes as well as trips into the fresh Zermatt air! The club also offers lunch and dinner, and evening activities such as watching films and bowling.

ON THE MOUNTAIN

Leisee Wolli Park Beginners Area
Recommended for all ages. This is the best place to learn how to ski: in the Wolli Park close to the Sunnegga station. It is sunny here, not too high, and protected from the wind. The Leisee shuttle brings you up and down safely and comfortably, whether you are a skier or pedestrian. This is a great place to learn for both kids and parents, with several magic carpets and an easy slope. And there are plently of fine restaurants not too far away. Because skiers of all ages are bound to be hungry after a while.

Snowli Kids Village Riffelberg
Recommended for children aged 3-6, the Snowli Kids Village at Riffelberg is run by the Zermatters Ski and Snowboard school which has exclusive use of a large area of about 3,500m2. Made up of fairy tale figures, magic carpets, a merry go round and children’s lifts this is the perfect area for kids to take their first steps in the snow and learn how to ski.

There are three levels:
Beginners: Snowli Prince (new to the sport)
Intermediate: Snowli King (snow plough braking)
Advanced: Snowli Star (snow plough turns)

• Meeting point from Monday to Friday is at the Tourist Office by the train station at 8:45.
• 09:12 am departure of a special children’s painted train from Zermatt toward Gornergrat, stopping at Riffelberg for the Snowli Kids Village.
• Professional ski instruction by trained kids‘ instructors from 9.45 am until 15:00 pm with approx. one hour supervised lunch break at the Riffelberg mountain restaurant.
• The children’s train arrives back at Zermatt station at 15.45 pm.
• Ski race with prize ceremony at the Riffelberg on Friday.

The club runs from Monday to Friday, prices from CHF 515.- for 5 days, 4 days 430.- , 3 days 360.- Half days (mornings) are also available. For more information visit their website.
If your children are aged between 6-12 years, the Zermatters Ski and Snowboard school also runs the Swiss Snow League, which offers professional child care and ski instruction from 9am until 3.30pm with approx one hour supervised lunch break There are three levels of proficiency. 5 days from Monday to Friday from CHF 465.-, 4 days 405.- , 3 days 320.-. Lunch and beverages are included in the price. For more information visit their website.

Stoked Kids Park Alm
Recommended for beginner kids aged from 4. New since Winter 2019-2020 is the Stoked Kids Park at Alm, Furi. Directly in front of Restaurant Alm. The child friendly beginner`s area enables fast learning progress in a very easily accessible and safe environment. Mums and Dads can watch the little ones directly from the restaurant terrace or from the road. You can get to the Stoked Kids Park in just 15 minutes from the Matterhorn Express bottom station. Price 569-589 CHF for 5 days. For more information visit their website.

Summit Ski School Kids Club
Open to children from the age of 6-12, Summit kids clubs groups are designed to maximise fun and skiing potential with child care. Kids will play fun games, make friends, learn about the mountain and progress before they know it. Sunday-Friday (9am-3pm) price CHF 600.- CHF. for six days. For more information visit their website.

OTHER ACTIVITIES

Tobogganing
From Furi down to Zermatt, or from Riffelalp to Riffelberg.

Ice skating and ice hockey
This is somewhere you really have to go once you’ve returned from the piste. All the children and young people meet at the natural ice rinks in the middle of the village for free enjoyment on the ice. You can hire ice skates in the sports shops in the vicinity.

Indoor climbing
Although you’ve come here for winter sports, why not try your hand at climbing on the 140m2 and 7 metres high climbing wall in the Triftbachhalle. There is even a mountain guide present on Fridays who can explain to you all about using ropes and securing yourself. You have to be ten years old or more to take advantage of this offer, however.

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4.1 The MX Zermatt Summer Activity Guide

4.2 What to See and Do in 3 Days

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4.1 The MX Zermatt Summer Activity Guide

There are more things to do in Zermatt in the summer than on a typical beach holiday. There is such a variety of things to do in and around the village that even a hyperactive teenager could not do them all in a week, while parents can either try to keep up, or put their feet up and relax.

To help you make the most of your stay, we would like to share all there is with you below. You will see that the village is as busy now as it is in winter, in fact, these hot months are when it truly comes into its own.

Did you know?

• There are more than 100 restaurants in Zermatt to choose from in the summer.
• The Matterhorn glacier paradise contains the biggest summer skiing area in the world.
• There are at least three different ways of flying in Zermatt in the summer. Apart from jumping.

On the following pages, you will find an overview of all the activities on offer in the summer, listed by age categories. Your Mountain Exposure team will be happy to advise and help book all those which interest you.

SPORTS FOR MOST AGES

Skiing and Snowboarding
The summer skiing is extensive: 1 cable-car, 6 ski-lifts and a 6-man chair cover 21km of pistes and 1,000 vertical metres of natural snow. There is also a superb fun-park with a half-pipe, numerous kickers, boxes and other jibs. The base lift station is the Matterhorn Express. You can ski until 13:00 every day and equipment can be rented at Dorsaz Sports at the lift.

The Gornergrat Train
Take this unique train up from the village to Gornergrat, at 3,100m, where you will have arguably the best view over the mountains and the glaciers 1,000m below you. There is a restaurant at the top with a large terrace.

Hiking
There are 400 km of walking and hiking trails around Zermatt, taking from ½ hour to one or more days, going from gentle larch forests to the foot of millennial glaciers. Zermatt’s famous mountain restaurants, like Vrony’s, Franz and Heidi’s, Blatten or Zum See, are all easy to reach on foot. You will find further details on the trail map.

Scooter Bikes at Blauherd
You can rent the popular kick-bike scooters, including helmet, at the Blauherd station, and then speed down to Zermatt via Tuftern. A wayside halt at one of the attractive restaurants is almost compulsory. The mountain carts (3-wheel go-carts) can be returned at the bottom station after your adventurous downhill ride.

Mountain Lake Swimming
There are a dozen small lakes around Zermatt’s mountains. Best for swimming are the Leisee lake (next to Sunnegga), which is a good picnic spot, and the Grunsee lake. The water can reach 21° on a hot day.

Clay Pigeon Shooting
One of Zermatt`s newer sports, here teams and/or individuals compete by using a real shotgun that has been deactivated and adapted to shoot infrared rays at reusable clays. Three rounds consisting of different challenges last approximately 15 minutes each.
Tel. +41 (0)79 127 0505

The Gorner Gorge Canyon Walk
Just 20 minutes from the village (past the Fun Park below), experience the deep, thundering river gorge canyon without climbing skills. Secure wooden walkways and galleries take you through breathtaking scenery far above the raging waters.
5 CHF. Duration 30 minutes.

Forest Fun Park Zip Wires
There is an extensive fun park consisting of long zip wires and a series of tree top obstacles. Routes of varying levels of difficulty can be selected, starting with kids aged 4 to experts, all with safety harnesses and fixed lines. Along the river at the Matterhorn end of the village.

Beach Volleyball
The tournament grade sand pitch is in the centre of the village, behind the tennis courts.

Fixed Rope Climbing Routes – Via Ferrata
On the cliffs above the train station there are three fixed rope routes of varying difficulty, from SK2 (suitable for children from 10 years old, duration 1 ¼ hours) to SK4 (medium difficulty, duration 5 hours). You’ll need a harness and dual carabiner set, both of which can be rented. If this is your first time, we recommend hiring a guide.

Mountain Biking
Whether you take a cable car up and ride down, or do the full work-out by cycling up to 3,100 metres, Zermatt’s mountain biking possibilities are vast with a number of dedicated trails. Bayard and other shops rent bikes.

Tandem paragliding
Tandem flights lasting between 10 and 45 minutes, from Rothorn (3,100m) down to Zermatt with a qualified pilot offer spectacular views and sensations. Any age from 2 ½ to 96.

Tennis
The main outdoor courts are opposite Migros and the Backstage Hotel. They can be booked per hour from the Sports Pavilion.

Waterski / Wakeboard at Lake Schalisee
Situated close to Täsch, the waterskiing lift (Rixen Little Bro 2.0) has a length of 109m. Water skis, wakeboards and swimming aids are available.

ACTIVITIES MAINLY FOR KIDS

Football and mini-football
There is a 45 x 80m pitch available for rent, plus fenced-off mini pitches 24 x 15m suitable for various foot- and basket-ball games.

Children’s Playgrounds
Three different playgrounds with swings, slides, etc. are dotted around the village, and also there is one by the Leisee lake, at the top of the Sunnegga Express, and another at the restaurant Alm, not far from the Furi lift station.

SPORTS MAINLY FOR ADULTS

Golf
The adjacent village of Täsch has a beautiful Scottish designed nine-hole par 36 course, straddling the Vispa river. You can also take your skis and head toward Italy to play a round in Cervinia’s 18 hole par 69 Golf Club Cervino. Ski to golf!

Gorge Adventure Via Ferrata
Below Furi, set half-way up along the vertical walls of a deep river gorge, this dynamic fixed rope route leads you across the polished rock with the use of steel safety cables. The highlights are 3 abseils, 3 zip-wires, a pendulum swing and a Himalayan bridge. Only with a guide.

Ascent of the Breithorn
Climb your first 4,000 metre peak in just 3-4 hours, with a guide, the start is from the top of the Klein Matterhorn cable-car. Suitable for experienced hikers who have never done a glacier or high mountain ascent before.

Ascent of the Matterhorn
One of the most difficult classic climbs in the Alps. You need to be mountain fit and experienced in rock climbing (level 4), both with and without crampons.

EXPERIENCES

Sunrise Rothorn
Take the opportunity to see the colours of first light on the top of the Rothorn. The package includes the single or return ticket from Zermatt – Rothorn and a hearty alpine breakfast buffet in the cozy restaurant Rothorn. Dates are every Tuesday until 30th September, times will vary between 05:00 and 06:45.

VIP – Gondola
With the VIP Gondola you gently float aboard the Matterhorn-Express toward the Matterhorn, while sitting on a luxurious seat and sipping a glass of delicious champagne. This ride will be an unforgettable experience. You are accompanied to the VIP Gondola at the valley station, and there will be music in the background up to Trockener Steg.

Cinema Lounge at Klein Matterhorn
The highest viewing platform in the Alps at 3,883m offers an unforgettable 360° view over 38 peaks over 4,000m. But what if the clouds are obscuring this heavenly view? In a specially constructed area in the Klein Matterhorn tunnel there is a new cinema, which will show the fascinating world of nature around Zermatt.

Swimming and Wellness
There are a number of swimming pools open to the public, with outside sunbathing lawns and wellness and beauty treatments. We will be happy to book a session suited to your needs.

Glacier Palace
Located at 3,880 metres altitude by the Klein Matterhorn, go 15 metres under the ice to explore a glacier from the inside.

Helicopter Sightseeing Flights
Experience an eagle eye’s view of the most famous 4,000 metre peaks surrounding Zermatt: the Matterhorn, Monte-Rosa and Weisshorn. Flights last 20 minutes in helicopters seating five.

Sleep over in a mountain hut
Spend a night on one of the 15 easily accessible mountain huts and hotels dotted around Zermatt’s mountains, ranging from the simple Alpinist’s hut to 5 star luxury.

LEISURE FOR ALL

100 restaurants
In addition to local restaurants offering traditional Swiss fare such as fondue, there is a large choice of French, Italian, Japanese, Chinese, Thai, Mexican, and fusion restaurants.

Wine Tasting
Ask Mountain Exposure’s wine buyer to explain and recommend a personalised selection among the large number of Swiss wines.

Cinema
The Vernissage is a unique place; not only a cinema but also a bar, venue and art gallery, designed by local star architect Heinz Julen. Most films are shown in English with German sub-titles. The programme changes daily.

Shopping
From designer lamps created by local star Heinz Julen to Alpine antiques, from exclusive watch stores to designer outlets, Zermatt has a shop for everyone.

Clubbing
Broken Bar, Gee’s – The clubs are open until 03:30 in the morning…

Local Culture
On the trail of the Alpine dairyman.
Walk to the hamlet of Staffelalp, see and taste how mountain cheese is made in Zermatt’s highest dairy.

Matterhorn Museum
An interactive, themed museum which brings to life the culture and history of Zermatt. Among many fascinating objects, view the rope that broke when half of Whymper’s team plunged off the Matterhorn after their first ascent.

Guided village historical tour
Zermatt dates as far back as 1280. Book a tour with a guide who will explain and show you its rich history, including how the British led its discovery in the 19th century.

Botanical Trail
A half day hike up past Edelweiss to Trift, with notice boards in English and German explaining the Alpine flora in the vicinity. Also keep an eye out for the playful Marmottes (mountain beavers) and roaming Chamois (mountain goats).

Churches and chapels
A dozen chapels and prayer houses around Zermatt bear witness to the deeply felt piety here in former times. Until well into the 20th Century, many local families led the lives of nomads: during the summer, they lived in the various hamlets that surround the village of Zermatt and only returned to the village at the start of winter. It is therefore not surprising that each mountain hamlet built its own chapel in order to be close to God in a place of worship during the summer. Winkelmatten, Blatten, Zum See, Schwarzsee, Findeln all have lovely tiny chapels.
The main church is the big Catholic one in the heart of the village. Zermatt also has an English Anglican Church that is situated above the Myoko restaurant near the main street.

Climbers‘ Cemetary
“We lost our lives here, but found them again there. On the holy mountain of the Lord.” Many mountaineers have lost their lives on the Matterhorn and in the mountains around Zermatt. And many of them are buried in Zermatt – in the cemetery of the Anglican church of St. Peter’s and in the Catholic cemetery by the main church

SUMMER SKI AREA

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4.2 What to See and Do in 3 Days

To help you make the most of your stay, here is a day by day programme with our top tips about the must-see and must-do things in Zermatt. You can do it in any order you like, but be aware that in summer, there is often a thermal cloud build up in the late afternoon, so it’s best to start outdoor tours in the morning and aim to be back in the village not too late. In any case, do look at the weather forecast, and plan your stay accordingly – there is not much point going up to the Klein Matterhorn if it’s going to be cloudy up top. Also remember that the climate is very different at altitude and it can be very cold at the top even if it’s hot in the village. Sun screen and sun glasses are essential.

DAY 1

a) Walk around the village

• The main street goes from the train station up to the church. This is where most of the shops and cafés / restaurants are. Just past the Mont-Cervin hotel on the left is a side street called ‘Hinterdorfstrasse’. This is the most picturesque, with the oldest wooden chalets, some dating back to the 17th century.
• The bridge by the cemetery after the main church has the best views of the Matterhorn.
• The Anglican English church (above the Myoko restaurant) is charming, with plaques honouring the numerous moutaineers who have lost their lives climbing the surrounding peaks.
• The central tennis court, beach volleyball and kids playground area always has a lot going on. The Sport Pavilion café has the sunniest and most sheltered terrace in Zermatt.

b) Take a lift and go up the mountains

In order to truly see the magnificent panorama of twenty eight 4,000 metres Alpine peaks and glaciers, you need to go up high. There are three main lifts out of the village, we recommend the following two:

• The Gornergrat train: A mountain cog railway, orginally built in the 1890’s. With departures every 25 minutes from its own train station opposite the main station, it takes 40 minutes to reach Gornergrat at 3,100 metres. The views up there are simply amazing, and arguably more interesting than those from the Klein Matterhon, because you are closer to the big mountains. The restaurant has a large sunny terrace, a good spot for lunch. If it’s not mild enough, an alternative would be to take the train back down to Riffelalp, where you can take the short flat walk (5 minutes) to the Riffelalp Hotel, and the Alphitta restaurant just beyond, both good spots for lunch.
• Klein Matterhorn / Matterhorn-Express This is a gondola which leaves from the Matterhorn end of the village. Stay on it for 5 stops, until you reach the terminus at Trockener Steg. There you change for the Matterhorn Glacier Ride 3S cable car, which takes you up to Klein Matterhorn at 3,883 metres – the highest lift in Europe. Take the elevator to top where there is a viewing platform (often windy), and thereafter if you go to the end of the tunnel you will reach the snowy slopes of the summer skiing area. There is also an extensive ice cavern inside the glacier itself which you can visit. The restaurant is self-service and indoor only. An alternative is to get off at Schwarzsee on the way back down and have lunch there, or further down in Furi, from where you can walk down to Zum See (see below).

DAY 2

Go hiking. This is the best way to appreciate the scenery and take some gentle exercise. There are numerous trails of varying length and steepness, the tourist office has a useful free map, and the bookshops sell more detailed ones. We would recommend:

• The Gorner Gorge (Gornerschlucht) Canyon walk: Just 15 minutes from the village experience the deep, thundering river gorge canyon without climbing skills. Secure wooden walkways and galleries take you through breathtaking scenery far above the raging waters. Duration 30 minutes. It’s an amazing experience, also worth doing if the weather is bad. If you go to the bus stop at the Matterhorn end of the village, then take the bridge and pass the Forest Fun Park, and just at the end of the next bridge you will see a sign on the left and a ramp leading down. Follow this path to the entrance which is 5 Chf (cash only). When you come to the end, there is a steep wooden staircase. You can either turn around and go back, or come out and walk back toward Zermatt. Alternatively, you can walk right toward Blatten / Zum See, both of which have excellent restaurants.
• The gentle path from Zermatt to Zmutt: This departs on the right hand side of the river where the bus stops at the Matterhorn end of the village. It takes about 60 minutes of easy uphill walking through forests and open pastures. Zmutt is a charming hamlet with a good restaurant.
• The shorter path to the Zum See restaurant: It’s the same route from Zermatt as above to Zmutt, but after about 15 minutes you will see a signpost indicating Zum See to the left, and after a total of 30 minutes you will reach one of the best mountain restaurants anywhere. Do book in advance.
• The steep path up to Edelweiss: This is the mountain restaurant perched on a rock overhanging the village, if you look up toward the West. Fantastic bird’s eye view of Zermatt. 45 minutes of sustained steep path. You can then continue up to the Trift Hotel, which is a gentler hour away…
• More mountain views: If you liked travelling up the mountains, then you could consider going up the one you haven’t done yet, either Gornergrat or the Klein Matterhorn.
• Ski: Zermatt has a great summer ski area around the Klein Matterhorn, you can rent equipment in the village, and book lessons. Open from 08:30 (06:30 in July/ August) to 13:00. Last lift up for skiers is at 11:20. The best snow is from 10:30 – 12:30, it can be icy earlier.
• Zip wires galore: The forest fun park is an extensive tree top fun park consisting of long fly wires and a series of tree top obstacles. Routes of varying levels of difficulty can be selected, from kids aged 4 up to experts, all with safety harnesses and fixed lines. Along the river at the Matterhorn end of the village. Also good in poor weather.
• Hike to a gourmet lunch: There are several mountain hut restaurants in Findeln, near Sunnegga. Our favourites are Chez Vrony and the Findlerhof (Franz and Heidi). You can get to them either by taking the Sunnegga Express underground funicular to Sunnegga, then walking down (about 20 minutes). Or you can walk up from the Winkelmatten end of Zermatt (about 1 hour, medium steepness.)
• Swim in a mountain lake: The Leisee lake just under Sunnegga is nice for swimming (and has a good playground for kids). The water temperature in summer is around 20° if the weather is sunny.
• Shop: There are many obvious watch, sports, fashion etc. shops, but we have one top tip: the Lorenz Bach outlet, which sells designer brands at half-price. After the Kantonal Bank, in the passageway from the main street which leads to the Post Office.

BAD WEATHER OPTIONS

• As mentioned, the Gorner Gorge and the Forest Fun Park are also possible in bad weather.
• The Matterhorn Museum: Next to the church square, really worth a visit. Open from 14:00 in June, then from July: 11-18:00.
• Swimming Pools: The best are in the Hotels Mont-Cervin and Zermatterhof.
• Day trip to Bern: 2 ¼ hours by train. The mediaeval shopping streets have covered arcades.

N.B. The mountain restaurants are typically open from around June 20th to the end of September.

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